Privacy Notice

1. Introduction
Curated Tributes is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Notice explains how we collect, use, store, and protect your personal data in compliance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. Who We Are
Curated Tributes ("we", "our", "us") operates as a provider of personalised tribute films. Our contact details are:
Email: studio@curatedtributes.com
Website: www.CuratedTributes.com

3. What Personal Data We Collect
We collect and process the following types of personal data:

  • Identity Data: Name, title, and contact details (email, phone number, address).

  • Order Information: Details about the tribute films you order.

  • Payment Information: Billing details (we do not store payment card details; payments are processed securely via third-party providers).

  • Content You Provide: Photos, videos, and other media you submit for your personalised tribute film.

  • Technical Data: IP addresses, browser type, and other analytics data when you visit our website.

4. How We Use Your Data
We use your personal data for the following purposes:

  • To process and fulfill your order, including creating and delivering tribute films.

  • To communicate with you regarding your order and respond to your inquiries.

  • To manage payments and prevent fraud.

  • To improve our services and website functionality.

  • To comply with legal and regulatory obligations.

5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Contractual necessity: When processing is necessary to fulfill your order.

  • Legitimate interests: To improve our services and communicate with customers.

  • Consent: When you provide explicit consent (e.g., for marketing communications).

  • Legal compliance: When processing is required by law.

6. How We Share Your Data
We do not sell or rent your personal data. We may share your data with:

  • Service providers: Third-party payment processors and cloud storage providers who help us deliver our services.

  • Legal authorities: If required by law or to protect our rights.

  • Trusted partners: If you provide explicit consent for us to share your content.

7. Data Retention
We retain your personal data only for as long as necessary to fulfill our services and comply with legal obligations. Typically:

  • Order-related data is retained for six years for legal and tax purposes.

  • Submitted media (photos, videos) are deleted 30 days after order completion unless agreed otherwise.

8. Your Rights
Under data protection laws, you have the following rights:

  • Right to access: Request a copy of your personal data.

  • Right to rectification: Request corrections to inaccurate data.

  • Right to erasure: Request deletion of your data under certain circumstances.

  • Right to restrict processing: Request limited use of your data.

  • Right to data portability: Request transfer of your data to another service provider.

  • Right to object: Object to processing based on legitimate interests.

  • Right to withdraw consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at studio@curatedtributes.com.

9. Data Security
We take appropriate security measures to protect your data against unauthorised access, loss, or misuse. This includes encryption, secure servers, and limited access controls.

10. Cookies & Tracking Technologies
We use cookies and analytics tools to enhance your experience on our website. You can manage cookie preferences through your browser settings.

11. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on our website, and we encourage you to review this page periodically.

12. Contact & Complaints
If you have any questions or concerns about our privacy practices, contact us at: Email: studio@curatedtributes.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113

By using our services, you agree to this Privacy Notice.