Question 1

What is a tribute film?

Accepted Answer

A tribute film is a short, cinematic video that tells the story of a person or occasion using personal belongings, photographs, music and messages — carefully filmed and edited to create a lasting keepsake.

Question 2

Who is the film for?

Accepted Answer

Everybody! The film could celebrate a milestone birthday, honour Mum and Dad's special wedding anniversary, create a lasting memory for friends as they embark on a new journey, recognise a colleague’s distinguished career as they retire or to remember a loved one who is no longer with us. These films are truly unique as they showcase personal belongings and photographs that are especially meaningful to those featured and their loved ones.

Question 3

What can be included in a video tribute film?

Accepted Answer

We include filmed objects like medals, souvenirs, letters, books, and photographs — as well as messages, titles, and music that hold personal meaning.

Question 4

How many photographs and possessions do you need?

Accepted Answer

If you watch our previous work on the Collections page you will get a sense of how many items can be displayed. If you have more items than we can accommodate, we can talk through with you about what you wish to prioritise if we’re struggling for space. We always try to include as many items as we can in the set and on the piece of furniture we’re using but we may not be able to include every item you give us due to the size or space available and we don’t tend to use duplicates for obvious reasons.

Question 5

How are personal belongings handled?

Accepted Answer

We handle all items with great care. They can be collected in person within our service area or securely delivered to us by arrangement. All items are returned in their original condition.

Question 6

Should I leave my photographs in their frames or albums or remove them?

Accepted Answer

It is best to leave them in the frames and albums and if we need to, we’ll remove them and refit them afterwards. In some cases this may not be possible but we’ll let you know what the options are.

Question 7

How is the film delivered?

Accepted Answer

The film will be provided on our branded USB drive presented in a personalised keepsake box, a thoughtful and elegant finishing detail making it a truly unique film. We will also provide the final video in a digital format for download from the web via a link for sharing with family and friends.

Question 8

How long does the process take?

Accepted Answer

Most tribute films are completed within 2 weeks of receiving the items, though we may be able to expedite this for urgent occasions.

Question 9

Are my possessions insured?

Accepted Answer

We are insured up to £10,000 should anything untoward happen whilst your belongings are in our care. If we collect and re-deliver your items ourselves your items will be insured when we take them until the time we hand them back to you.

Question 10

Are my possessions insured if I use my own courier?

Accepted Answer

You will need to arrange your own insurance to cover your belongings whilst in the care of a courier. When we receive your items at our studio they will be covered by our insurance up to £10,000 until we hand them back to your courier.

Question 11

Do I need to pack up my possessions?

Accepted Answer

Yes, whether we handle transport or your own courier handles the transport you should pack your items carefully and appropriately. If you are to deliver and collect from the studio you should also consider how your items are packed so they can be stored safely before and after the shoot.

Question 12

How is a tribute video different from a photo slideshow?

Accepted Answer

Unlike a photo slideshow, our tribute films are produced cinematically, using filmed footage of meaningful items (not just static images), set to music and carefully edited with storytelling in mind.

Question 13

How long will you keep my possessions for after the shoot?

Accepted Answer

If we have collected your items we will look to re-deliver them within 20 working days after the shoot, usually much earlier. If you are arranging your own courier you must not do this until obtaining consent from us that we have finished with the items and we ask that you consult with us when you expect the courier collection to be made and their details for security purposes.

Question 14

What music do you use?

Accepted Answer

We choose appropriate licensed library music to accompany your film. You can choose from our selection if you wish, however, we may need to re-arrange the music in some instances in order to fit with the vision.

Question 15

Can I have popular music by artists and bands?

Accepted Answer

Generally no. We have to obtain a licence from the copyright holder in order to use music on the films we produce. We use music from a premium library source which comes with its own licensing agreement. Full details on how we licence our work including music is in our terms and conditions.

Question 16

Who owns the copyright?

Accepted Answer

Jason Butcher always retains the copyright in any work supplied and gives you a licence for personal use only. This means you can pass on the digital file to your family and friends for free but you must not allow it to be used or displayed by any other third party without obtaining a licence to use from Jason Butcher. In some instances granting a licence to a third party will attract an additional fee, plus we have to consider the licence we purchase from the company supplying the music.

Question 17

Can I order additional USB drives?

Accepted Answer

Yes, these can be ordered for supply with the initial drive or afterwards.

Question 18

Can you supply a DVD?

Accepted Answer

Yes, though remember DVDs are standard definition only (720x576 max) so will be much lower quality than our usual supply. Images and text won’t appear as clear as a higher resolution file.

Question 19

Can you collect items from our home?

Accepted Answer

Yes, we offer in-house transport of items within our service area. For locations further afield, we can arrange secure postal delivery options.

Question 20

What areas do you cover?

Accepted Answer

We can work for anybody in the world, however, you’d need to accept responsibility for delivering and collecting your belongings yourself if you are not within the areas we cover for collection ourselves as shown in the map below.

Question 21

Is your service available across the UK?

Accepted Answer

Yes. Whilst we offer in-house transport in the South East, we work with clients across the UK by accepting items by post or courier.

Question 22

How do we pay?

Accepted Answer

We require payment in full for all packages prior to the start of the project. You can pay via bank transfer or credit/debit card.

Question 23

What maximum size is the finished video?

Accepted Answer

We can supply up to Ultra HD (3840x2160).

Frequently asked questions of our tribute video service